The Increasing Cost Of Field Service Delivery

Source: Field Nation

A conversation with Steve Salmon, EVP of Enterprise and Channel Sales, Field Nation

Trending Up Driving Revenue

Steve Salmon has been EVP of Enterprise and Channel Sales for Field Nation since the end of 2019. He builds, transforms, and leads high-performance sales, presales engineering, solutions marketing, and sales enablement teams around SaaS and XaaS products and services. Steve recently took a break from his never-ending mission of refining and improving value-based selling approaches for better customer outcomes and sales results to answer some of our questions.

Q: Cost is always top of mind for field service organizations, but especially so during periods of inflation. What changes are you seeing in field service costs?

Salmon: As in other industries, costs in the field service space are up right now. Specifically, field service costs are up about 8% YoY, and we’re seeing that impact service companies’ bottom line across three key dimensions: travel, labor, and equipment costs. 

access the Q&A!

Get unlimited access to:

Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue. X

Enter your credentials below to log in. Not yet a member of MSPinsights? Subscribe today.

Subscribe to MSPinsights X

Please enter your email address and create a password to access the full content, Or log in to your account to continue.


Subscribe to MSPinsights