Master Managed Services Provider (MSP) partnerships are built to help you grow your business faster, with less risk and fewer headaches. When partnering with the right Master MSP, more and more high-performing MSPs are discovering they can earn higher margins and receive higher customer satisfaction scores as a result. But how do you know if partnering with a Master MSP is right for your business?
#1 - Slow to scale
Are you growing your managed services business as fast as you expected? Are you keeping up with your competitors? If you haven’t been able to reach your managed services goals, or struggle to achieve them, consider partnering with a Master MSP. A good Master MSP will help your business set goals and create action plans to help you scale faster. They will also have already built the tools, documentation, processes, and operations you need. Your business can use these resources instead of building/buying your own, allowing you togo-to-market faster, and scale your business faster.
#2- Limited focus on generating revenue
What are you spending your time on today? Are you spending time trying to manage numerous vendors for your technology stack? Are you dealing with personnel issues? Are your top skilled technicians working on entry-level customer IT issues? A good Master MSP will act as your Service Desk and handle almost all of those “noisy” issues that can eat up the time of your service team. They will also manage vendor relationships for you in their provided technology stack, as well as resolve the majority of customer issues remotely.