Global MSP Increases Time Saved On Backup Oversight & Reporting During Period of Significant Growth
HCL is a global technology company with deep expertise and business in a number of industries globally, including rich business offerings in financial services. During one client engagement, the HCL Technologies backup and storage team was assigned to a national bank’s backup environment, performing daily backup performance reviews to isolate failures. The team also was responsible for generating a monthly report to demonstrate adherence to their 99% backup success SLA goal.
This particular client environment included more than 8,000 application servers, which was a 10% increase over the prior year’s setup. As a result, the HCL team was spending five-to- six hours per day on manual data collection and reporting, leading the team to seek-out out an automated solution to ensure sustained, high-quality backup oversight and reporting.
After an extensive search, HCL chose a solution from Bocada. By automating the collection of backup metadata from over twenty cloud and on-prem backup servers, and displaying the data in over 60 pre-built reports, Bocada enables backup and storage teams to spend less time on manual backup activities and more time strategically monitoring backup health.