10 Questions To Ask Your Prospective NOC Service Provider

There are plenty of good reasons for MSPs to outsource their NOC to a service provider, but doing so comes with inherent risk—especially if you don’t do your homework first. Today's MSPs are entrusted with client’s financial data and other sensitive information, so it's never been more important to carefully evaluate potential service providers and pick the best.

A lot is at stake when it comes to NOC, especially around security measures, business continuity, and network management. You simply can't afford to hire a provider that doesn't adhere to the right NOC practices. In this document, we outline the ten important questions MSPs should ask prospective NOC service providers to be sure a large chunk of their business goes in 'able hands'.