Product Comparison: RMM Software 2016 - Comodo One
- NOC
Comodo One MSP is The Comodo One MSP IT management platform is a free to use, integrated platform for MSPs which combines modules of Comodo Remote Monitoring and Management, Comodo Service Desk, Comodo Patch Management into a single, easy-to-use console. Comodo One MSP helps MSPs to standardize and automate existing processes, view real-time data and alerts from customer networks, help reduce operating costs, improve the quality of service.
With Comodo One MSP being a free platform, MSP’s can leverage the money they save from licensing and additional costs to reinvest in their business with adding new technology, hiring additional staff, or passing savings on to their own customers – allowing MSPs to be in the driver’s seat in how best to leverage the savings.
Comodo One MSP is made up of:
- Comodo Remote Monitoring and Management: empowers MSPs to automate routine tasks, monitor and manage multiple endpoints from one central console and proactively service their customers.
- Comodo Service Desk: provides professional service automation to manage service requests, service level agreements and ticket priorities.
- Comodo Patch Management: maintains up-to-date knowledge of all available patches, from operating systems to third party software, and helps determine what patches are appropriate for particular systems and ensures that patches are installed properly.
- SaaS or On-Premise? Any differences to cost?
Comodo One RMM is SaaS as of today but will have an on-premise version as well in the future.
- Agent/Agentless/Both?
Comodo One RMM is agent today, have plans for both in the future.
- Which mobile platforms do you support for monitoring?
Windows, IOS, and Android today, with MAC and Linux under development.
- What is the pricing structure for the RMM product?
Comodo Remote monitoring/management, service desk, patch management are free from Comodo
- What additional features/functions does the RMM software include? (e.g. antivirus, antispam):
Service desk, Inventory management, patch management, Mobile Device Management, Mobile application Management, Security Management (AV/HIPS/ FW/ Containment/Behavioral Analyses/File intelligence), Local and cloud back-up, quote management…
- What do you feel are the competitive advantages of your RMM vs other vendors?
It has everything an MSP would need as core services and more to support their day to day business, and help them grow their business. With the cost saving MSPs can get from Comodo One RMM, MSP’s can leverage the money they save from licensing and additional costs to reinvest in their business with adding new technology, hiring additional staff, or passing savings on to their own customers – allowing MSPs to be in the driver’s seat in how best to leverage the savings.
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