Running an MSP is tough. While growing numbers of small and midsize companies are outsourcing their IT operations, presenting countless opportunities for MSPs, taking time away from operations to capture these prospects is a challenge. The day-to-day operations that go into running an MSP don’t leave much time for email marketing campaigns, attending trade shows, or networking at local events.
How can an MSP become more operationally efficient and free up time to invest in winning new customers?
Challenge 1A – Finding New Customers
Every market has dozens of MSPs making more or less the same claims. Therefore, businesses looking to purchase services must wade through the noise and try to zero in on those with differentiated offerings and the highest levels of support. The challenge for any MSP is finding new paths to prospects and standing out from the crowd.
In a recent poll conducted by Kaseya, MSPs were asked to identify the benefit they would most value from a technology partner.