In 2020, we faced one of the most challenging periods in human history.
The calls for staying at home throughout the COVID-19 pandemic were no surprise for certain industries - remote working started blooming and paved the way to seeking further growth opportunities.
Many changes took place in the MSP market, the most significant driving factors being the shift to working from home and the more extensive useage of Microsoft 365 tools.
Professionals' conducted a thorough survey for Microsoft 365 MSPs . Let's take a look at the most extraordinary discoveries from the MSP survey:
- 60% of MSPs improved 3rd party apps in managing Microsoft 365;
- 87% of MSPs expanded their Microsoft Office 365 market since the coronavirus outbreak;
- 2 out of 3 MSPs are confident that Microsoft 365 holds the leading role in working remotely and serving their clients.