Case Study

MSP Simplifies Security Delivery With Cloud-Based Endpoint Security Administration Platform

Source: Avast Business
Cloud Impact On MSPs

Based in Düdingen, Switzerland, Lehmann Computers has provided IT and security services to small and medium-sized businesses (SMBs) in the local region since 1999. Led by founder and owner Roger Lehmann, the team of seven works with SMBs in sectors such as automotive and repair, retail, administration, and schools.

As Roger explained, “Our key to success is teamwork so we can accomplish a lot as a small company and meet the service expectations of our customers.”

THE CHALLENGE

With new security threats facing SMBs, Roger needed to educate his small business customers on security best practices and find a more efficient way to deliver security services.

“The market is changing rapidly and, for SMBs, there is still a lot of catching up to be done when it comes to ensuring good security is in place. There is also education that needs to be provided. The good news is there is a lot of potential to generate sales, but all of this takes time and you must have the right service model and solution to provide this.”

Roger’s goal was to move to a cloud-service licensing model where his costs would be fixed and deployment would be simplified.