MSP Influencers, Part 2: How the Pandemic Has Affected the MSP Marketplace

By Sucheth R., IT Glue

This blog post is part of our MSP Influencers series. Over the course of this series, we will share insights from top industry influencers on the current state of the MSP space and what they expect to see going forward. Last week, we focused on the general outlook for the MSP Industry in 2021. This week, we’re talking about how the pandemic has impacted the MSP marketplace.

For the majority, the most significant change they observed over the last 10 months was the forced/mass adoption of remote work and cloud. MSP expert Erick Simpson notes that “The pandemic really accelerated the move to the cloud, hardened security and increased remote workforce mobilization for businesses across all markets in a way that simply could not have occurred otherwise in such a compressed timeframe.”

This is good news according to IT growth expert Richard Tubb. He believes that “with the COVID-19 pandemic forcing a work-from-home setup for nearly all small and medium-sized businesses, the role of an MSP is growing beyond being the ‘IT guys’ into a true, trusted advisor to SMBs in the same way they view their accountant or solicitor.”