Webinar | July 12, 2021

MSP How To #9 – Get Your Whole Team Documenting In Minutes!

Source: IT Glue

Watch the MSP How To Series where we deliver 20-minute bitesize sessions to demonstrate how IT Glue can help you quickly resolve common MSP issues and overcome efficiency-draining barriers.

So far, we’ve discussed how to document. Now let’s talk about why it works for anyone picking it up.

The webinar will cover:

  • Customising the sidebar; why this works and how it changes the company culture that betters the documentation practices.
  • Adding commonly sought-after device types like Firewalls and Servers to the sidebar, for quickly getting to that all-important device.
  • Whether you’re viewing these on your computer or going back to a customer’s site and accessing it from your phone, it will all be the same.

The session will guide you through the following features:

  • Sidebar Standardization
  • Device Filters
  • Same with Phone & Tablet
VIEW THE WEBINAR!
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