MSP How To #9 – Get Your Whole Team Documenting In Minutes!

Watch the MSP How To Series where we deliver 20-minute bitesize sessions to demonstrate how IT Glue can help you quickly resolve common MSP issues and overcome efficiency-draining barriers.

So far, we’ve discussed how to document. Now let’s talk about why it works for anyone picking it up.

The webinar will cover:

• Customising the sidebar; why this works and how it changes the company culture that betters the documentation practices.
• Adding commonly sought-after device types like Firewalls and Servers to the sidebar, for quickly getting to that all-important device.
• Whether you’re viewing these on your computer or going back to a customer’s site and accessing it from your phone, it will all be the same.

The session will guide you through the following features:

• Sidebar Standardization
• Device Filters
• Same with Phone & Tablet