Once you’ve secured a client and have everything set up with your services, it’s time for fine-tuning and maximization. You must be certain that there are no unknown systems on the network that someone else is managing . . . and that your techs are doing all they should. You must also manage the changes to employees in the organization – essentially optimize the environment to reduce your support costs and increase the customer uptime and productivity.
In this next segment of our MSP Client Lifecycle series, we discuss optimization to improve profitability.