If you’re an MSP, there’s a big change coming in how you manage your client’s Office 365 tenants and Microsoft 365 tenants. Microsoft 365 Lighthouse, now in public preview, is a new way to manage multiple client’s users and devices in a single pane of glass. This article will show you how to set up the preview, how to make sure your clients appear and how to manage settings and policies across all of them. There’s a companion video to this article, with demos of the setup and use of Microsoft 365 Lighthouse on our YouTube channel, or simply watch it below.
Note that Microsoft 365 Lighthouse is a different service than Azure Lighthouse, which lets an MSP manage resources in their client’s Azure subscriptions securely. It makes sense to name the services similarly since the concept of a “service provider managing a client’s cloud service” is the same but it’s bound to cause some confusion. We’ve looked at Azure Lighthouse here:
Just aa Azure Lighthouse has been a game-changer for the business model of MSPs, Microsoft 365 Lighthouse will be a turning point for MSPs as well, with the difference that every MSP I know has all their clients on Office / Microsoft 365, while not everyone uses Azure.