How To Build A Productive Documentation Culture Inside Your MSP

Documentation can be an overwhelming thought but as an MSP you need to ensure documentation culture is ingrained into your MSP to operate efficiently and proactively. This webinar will help you identify key documentation metrics, measure them effectively, and use IT Glue-CrewHu integration to gamify the process and motivate employees to document.

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Join the session to discover:

• How productive documentation leads to improved customer experience
• Key documentation metrics
• What is the ROI that these metrics provide
• What positions/roles in the company are accountable for which metrics
• How to use documentation metrics to motivate employees