Video

Field Service Success: Introducing Your Company to On-Demand Labor

Source: Field Nation

IT field service organizations are at a crossroads. Costs continue to go up and margins are harder than ever to maintain – yet service leaders are expected to deliver quality outcomes at a price that’s competitive but also profitable. There is a path forward, and it’s one savvy service leaders have leveraged to slash labor costs, boost efficiency, and protect profitability.

Join Field Nation as we discuss:

  • The pros and cons of traditional field service labor models
  • Why augmenting with on-demand talent is the answer
  • How two best-in-class service organizations used on-demand talent to operate at scale and deliver an exceptional customer experience

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