The old adage “work smarter, not harder” should be the motto of every MSP. Automation is the key to MSP productivity and efficiency, allowing them to get more done in less time, with fewer resources and less risk of manual error.
Billing and collections is no exception. For every step in the billing, payments and collections process, MSPs should automate as much as possible and be less reliant on people. For example, ConnectBooster automates invoice reminders, dunning notices, transaction reconciliation and collecting payments according to variable billing rules in your contracts. Beyond automation, these expert tips will help you create a billing and collections machine.