Getting paid on time is critical for every business. However, our research found that 81% of MSPs are not paid on time. They wait an average of 60 days or more before receiving payment. U.S. Bank found that 82% of the time, small business failure is attributed directly to poor cash flow management.
Needless to say, your billing and collections process will make or break your MSP. Follow these simple dos and don’ts to set up your MSP’s billing and collections process for success.