06.22.23 -- Embracing Change: The Imperative Shift In The Managed IT Services Industry

A robust collections program gives MSPs greater control of their financial futures. That means less reliance on banks and credit agencies to fund business expansion — along with less interest expenses and fees.

Are you ready to take the next step with your cybersecurity? This white paper is meant to help any managed service provider seeking guidance on how to implement sound, best practice cybersecurity operations, technology, and behavior. Specifically, this paper addresses topics considered more advanced, but still essential to a robust cybersecurity program. Paired with CompTIA’s Fundamental Cybersecurity for Managed Service Providers, this guide provides a more complete view of the aspects of cybersecurity MSPs serving small-to-medium businesses need to understand and implement.

The decision to select an IT service provider or managed service provider (MSP) is critical to any organization. As a business or technology leader, you need to be prepared to ask the tough, important questions to ensure that your IT provider is qualified to meet your needs. Along with legal and accounting, there are a few service categories that require a trusted partner to handle and manage sensitive information as your technology provider. Choosing an IT partner requires someone who can be trusted to design, access, administer, and secure your computer networks and data.

In the ever-evolving landscape of technology, the concept of change is constant. Yet the managed services provider (MSP) industry, tasked with the important role of managing, securing, and optimizing technology for businesses, has been grappling with a paradox. While our core function centers around change – implementing new technologies and securing against new threats – the internal practices and processes that define our industry have remained relatively static. The time has come for a transformative shift in the MSP industry that aligns with our clients' dynamic reality and the world we operate within.