As the Third-largest Distributor in the Industry, D&H Continues its Drive as a Mid-Market Channel Provider, Helping this Global Partner to Continue its Strong K-12 Growth Trajectory within its SLED Division
D&H Distributing, a major provider of SMB, mid-market, and consumer technologies to the North American channel, announces it has partnered with World Wide Technology (WWT), a $13B technology solution provider based in Saint Louis, Missouri. Since contracting together, WWT and D&H have put more than 100,000 mobile computing devices into the hands of students and educators across the country in response to the pandemic.
D&H’s K-12 expertise, White Glove services, and high-value manufacturer relationships helped accelerate WWT’s pandemic response in the K-12 marketplace. WWT is a 30-year-old, privately held technology solution provider with 7,000 employees and 20 locations, maintaining formidable business in verticals including government, education, finance, healthcare, manufacturing, and energy. Upon scaling its services to accommodate WWT and other expansive technology needs since the pandemic, D&H Distributing is leveraging those resources to pursue other mid-tier opportunities beyond the education market as well.
As part of its offering for government and education customers, WWT has long maintained a suite of resources including team members with C-level government and education field expertise. It also maintains an Advanced Technology Center, a $600M “sandbox” lab facility where the company conducts training, proofs of concept, complex technology integrations, and develops various vertically focused solutions. Early in the pandemic, WWT’s Vice President of State & Local Government and Education Shawn Rodriguez saw both market need and opportunity to apply those resources to help hard-hit school districts meet the urgent demand for remote networking and learn-from-home technologies.
WWT acknowledged that education customers were under huge pressure—more so than many other verticals, since they had no option to shut down. They were obligated to continue to teach the nation’s children and needed to do so as seamlessly as possible. Although WWT had ample expertise and resources, the company sought out a reliable partner with thorough supply chain experience in this market to fulfill the work. They needed a partner with the ability to successfully deliver an exceptional volume of endpoints and execute a plan with immediacy.
WWT chose to partner with D&H Distributing since the distributor had built a formidable education focus over the past decade and has solid relationships with prominent manufacturers that would allow them to source an extraordinary amount of equipment, even during shortage periods. In addition, D&H’s rich menu of Professional Services would complement WWT’s services to provide ample support for a successful implementation.
Within mere months, WWT and D&H delivered more than 100K laptops, including outfitting one of the largest school districts in Florida. The distributor supplied Chromebooks, networking solutions, and management software, supported by White Glove Professional Services including asset tagging and etching, plus “green shipping” projects that relieved districts from the burden of disposing of literally hundreds of computer cartons at a time.
“Working with D&H was one of the best partner experiences in my 25-plus years in IT sales. They were an exceptional partner in this venture,” said WWT’s Rodriguez. “D&H’s team was extremely transparent and upfront about the process, including the realities of our timeline and any challenges we were facing. This was crucial, because our districts had to go to their communities—and sometimes stand in front of the media—to relay their progress. They needed accurate and honest information on how the transition to home environments was proceeding.”
D&H’s Solutions Experts worked hand-in-hand with WWT, the districts, and the manufacturers such as HP and Google to make sure equipment was identical and consistent across various districts and individual campus buildings. WWT took advantage of D&H’s White Glove Services, providing high-touch support to make sure installations went smoothly and connectivity at each site was optimized.
“D&H’s team was willing to dig in its heels and interact with both the district personnel and WWT’s field teams in order to make sure Chromebooks and other technologies were deployed correctly and consistently, according to each district’s needs,” Rodriguez continued. “It was a huge undertaking, yet they were proactive and hands-on.”
“D&H has been building its investments in the K-12 market, not only through invaluable sourcing relationships, but by working closely with partners and experts in the field to learn the day-to-day needs and challenges of the evolving market,” said D&H’s Vice President of VAR Sales Peter DiMarco. “Our Solutions Experts are dedicated to providing the guidance and services that ensure successful installations even under dire conditions. We’re honored that WWT chose to partner with D&H, and are thrilled to have exceeded their expectations as a partner that’s vested in their outcomes.”
Now that WWT understands the specialized knowledge and capability D&H brings to partners in this space, Rodriguez’s team is looking to evaluate other classroom solutions to augment the environments they’ve helped their districts build. “We’ve developed a strong trust with D&H,” said Rodriguez. “We’re looking to grow the relationships we’ve forged with them, and with the school districts we’ve guided through digital transformation.”
D&H partners can visit www.dandh.com/education to see the distributor’s education landing page.
About D&H Distributing
D&H Distributing supports resellers and MSP partners in the corporate, small-to-midsize business, consumer, education, and government markets with endpoints and advanced technologies, as well as differentiated services. D&H is ready to fill new market needs created by the recent consolidation in the marketplace. As the company enters its 104th year, its vendors and partners can be confident in its ability to provide a wealth of enablement resources, multi-market expertise, credit options, and consultative services. D&H is agile in response to the needs of its VAR and MSP partners, demonstrating resilience through decades of industry mergers and market disruption, overcoming everything from wars and recessions to pandemics.
The company works to expand the competencies of its partners in areas such as cloud services, ProAV, collaboration, UCC, mobility, esports, digital displays, smart home automation, video surveillance, digital imaging, and server networks across a range of markets. Its value proposition includes highly lauded training opportunities and partner engagement events, dedicated Solutions Specialists, certifications, professional marketing resources, and an expanding digital Cloud Marketplace.
For more information, visit www.dandh.com.
About World Wide Technology
World Wide Technology (WWT) is a technology solution provider with $13B in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations around the globe. WWT is making a new future happen for its customers by providing innovation labs, consulting services, technology integration, and AI solutions. Headquartered in St. Louis, WWT employs more than 7,000 people and operates approximately 4 million square feet of warehousing and integration space in more than 20 facilities throughout the world.