When OpenText acquired Carbonite and Webroot in December 2019, the new cyber resilience portfolio was heralded as a natural extension of the company’s comprehensive Information Management capabilities. Though known primarily in the consumer, and small and midsize business segments, the newly acquired portfolio included Carbonite® Endpoint, an enterprise-grade backup solution.
It turned out the addition of the solutions could not have come at a better time. By the end of March 2020, 98% of the company’s global workforce had pivoted to remote work as COVID-19 shook the world. Like many companies, OpenText had to adapt to the new normal and find a way to protect its endpoints from potential disruptions.
Given the increase in global ransomware threats and malicious insiders, along with everyday issues like accidental deletion by employees, OpenText’s IT staff was aware of the risks for data loss and corruption – risks that all businesses share. Of course, the threats increased exponentially as employees were now connecting through personal networks, which are even more vulnerable than corporate infrastructure. To minimize these risks, OpenText knew it needed to effectively back up all mission critical data through a purpose-built, automatic solution.