Managed IT services is the practice of outsourcing day-to-day responsibilities to third-party technology management, as a strategic method to improve operations and increase the return on their technology investment.
It is the proactive monitoring of computer and technology systems, identifying potential or current issues and, where likely, fixing these issues before they affect the business. The business must not suffer at all: this is why MSPs should take into consideration the various pitfalls they might come across.
There is no better way to make sure your devices are patched and updated than to transfer those tasks to an MSP. Taking problems while they are small and allowing them to make adjustments before the issues become any bigger saves time and money.
As your MSP business grows, it becomes more prone to making mistakes that, in a crowded market, can cost the organization a lot. Here are the top 6 common MSP pitfalls which you should keep an eye out for.