How your MSP approaches documentation defines how you use it in your business. Why does this matter? Well, MSPs with a higher ‘Documentation Maturity’ are more likely to provide outstanding customer service, see revenue growth, onboard new techs faster, scale effectively and maximize the efficiency of their non-technical teams.
Now, what defines your documentation maturity and how do you improve it? This is what we explore in our upcoming webinar series titled ‘Road to Documentation Maturity’ featuring MSP Expert, Allen Edwards (President, Eureka Process).
Most MSPs think their “courting period” is over once they finalize a sale and sign a client contract. But the real magic happens during the Client Onboarding process. Allen will shed light on how to make your clients experience “Wow!” right from day one.
Register for the upcoming webinars here: https://www.itglue.com/resource/webinar-documentation-maturity/