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By Angel R. Rojas, Jr., DataCorps Technology Solutions
In a previous article, we underscored the pressing need for adaptability in the managed services provider (MSP) industry within our volatile, uncertain, complex, and ambiguous (VUCA) environment. As we explored this reality at DataCorps, two interconnected operational and management strategies rose as apt solutions – lean and learning organization. Why these two? They nurture adaptability, a critical element for flourishing in our ever-changing industry. They provide more than tools for incremental enhancements but introduce a holistic structure for continuous learning, improvement, and adaptation.
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