The mark of a superior documentation platform is one that establishes deep integrations with other tools in your tech stack. Seamless orchestration between the functions of each tool needs to take place, and your documentation manager should be the missing link that conducts this. If your documentation platform doesn’t support this level of integration, you’ll soon find that pain points are exacerbated and new issues arise.
IT Glue boasts the highest number of integrations of any documentation platform on the market, and you can be sure that it will fit into your technological ecosystem. The platform speaks to your PSA, RMM, Office365, and other tools, allowing for the integration of processes, all while providing the architecture to intuitively store and retrieve all the information your business needs to operate smoothly on a day-to-day basis.
Want some specific examples? No problem! Here are five common services requests your MSP likely performs routinely, and how IT Glue can be the adhesive that holds all the pieces together.