It can happen to anyone — you’ve taken steps to limit your exposure to a cyber incident. You’ve purchased and implemented top-of-the-line IT solutions. You’ve carefully thought about security best practices and strived to adhere to them. But somehow, you’ve just become the latest victim of a data breach. At this point, the only question racing through your mind is, “What do I do next?”
For several decades, email has been the primary form of professional and casual communication on the internet. Because it is such a widely used form of communication, there are those who seek to take advantage of its scope and exploit it. Although spam inboxes assist in weeding these imposter messages out, there are still many that slip through filters and end up where trustworthy emails are sent. These emails, disguised as legitimate, are actually phishing scams that aim to attack users like you.
Not familiar with the term “Dark Web?” That’s okay, even some of the most sophisticated individuals in the tech space have no idea what the dark web is and how it’s accessed. As an MSP or MSSP, you are doing your part to secure and monitor your client’s network and provide a seamless user experience. However, through no fault of your own, your clients and their employees are not making your job easier by creating credential-based blind spots that until now were hard to detect and mitigate.
Unlike more overt incidents, data compromises are much more difficult to detect, especially for small businesses with minimal security measures in place. Therefore, sensitive information collected from such leaks ultimately finds a home on the Dark Web, without anyone being the wiser. The GDPR mandates that companies of all shapes and sizes must disclose consumer data breaches and will also be held liable for such accidental leaks.
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