Checklists are how things get done. For any complex task, doing all the right steps, in the right order, is essential for success. SOPs are great, but they’re a lot of work to write, and in many cases once written they merely collect virtual dust, the files never opened except once in a while when you hire someone new. The reality is that for highly efficient, on the fly task management, checklists are the tool of choice. To that end, we recently introduced checklist functionality to IT Glue. But, why checklists? Let’s talk about that.