Newsletter | May 7, 2020

05.07.20 -- What Sales Roles Do You Need In An MSP?

Channel Insights
These Vulnerabilities Are Putting Your Clients At Risk

Cybercriminals have their eyes on new vulnerabilities as a way of compromising your clients. Your response needs to go beyond patching bad code.

Increase Revenue With Office 365 Backup

Office 365 offers a variety of user benefits, including improved security, easier collaboration, increased mobility, and simplified pricing, among other things. It also offers benefits for service providers, such as ease of deployment and management, lower operating costs, and a foot in the door to other cloud services. 

Settings Hourly Rates For Field Service Technicians

It is important to balance fair pay rates with your budget and preferred quality outcomes. Many service companies are surprised to find how much labor rates vary by metro area based on population density, cost of living, the availability of skilled labor, and other compounding factors. 

How MSPs Help Video Editors Manage Post-Production Work From Home

For most MSPs, lifestyle change is significant as we all focus on the new norm and work from home, so do all your customers. The media and entertainment industry is no different. If anything, working from home presents more significant obstacles.

What Sales Roles Do You Need In An MSP?

As your company continues to grow, so should your sales team. We know, sales isn’t your favorite topic, but once you’ve developed an unbeatable sales team, it just might be.

Crisis Management Advice
The Impact Of COVID-19 On Managed Services Businesses

Much like the current SARS-CoV-2 virus is affecting age groups differently, the business impact of this pandemic is also being felt differently across different segments of the technology industry. Companies that supply technology solutions for heavily impacted verticals like retail, travel, entertainment, and hospitality, are seeing dramatically negative impacts, while businesses that supply services for remote worker solutions are seeing the exact opposite effect.

Leadership Lessons
The Multi-Layered Approach: What Should Your MSP Be Offering?

As the cyberthreat landscape continues to evolve, MSPs are becoming larger targets for cybercriminals. This means that, more than ever, MSPs need to implement more than sufficient safeguards to protect themselves. Even a single security hole can turn your business and life on your head.

The State Of MSPs: A Small And Large Snapshot

Together, MSPs, VARs, and other services providers have a very unique role to play in the rise of intelligent enterprise. Contemporary technological advancements enable resellers to offer emerging technologies as a service. Therefore, it is increasingly important for VARs and MSPs to grow their expertise and offerings to help generate profit and build productive relationships with their clients.

Rebranding Is More Than Just A Name Change

Logically CEO, Christopher Claudio, shares his insights and lessons learned after rebranding the national managed services provider.