What Sales Roles Do You Need In An MSP?

By Ashley Ogilvie, IT Glue

As your company continues to grow, so should your sales team. We know, sales isn’t your favorite topic, but once you’ve developed an unbeatable sales team, it just might be.

After you’ve hired your initial salesperson, it’s time to consider how you are going to create your sales team. What roles will you need? How many people are necessary for each roll? From sales positions that advocate for your business and handle potential prospects, to the positions that work to close the deals, you’ll need to identify exactly what position to hire for and what their responsibilities are.

What helps you do this? Once again, your documentation. With effective documentation, you can outline each step from prospecting all the way to closing the deal, alongside which positions are responsible for that step. Your documentation will not only help you in identifying what hiring decisions you need to make, but it will also align your staff on their responsibilities.

When designing your sales team, consider these 5 key roles...