2022 was an especially frustrating year for cyberattacks on companies in the tech sector. Many of these attacks came from the same cybercrime group, LAPSUS$. What can we learn from this series of cyberattacks?
One of the key challenges facing MSPs is improving service delivery without increasing headcount. You need to focus on getting your lean team to work smarter and cut back on labor and costs associated with servicing your customers. Keeping systems up and running and preventing issues from arising in the first place is critical. This needs to be done through regular maintenance as well as early identification and remediation of issues.
The IT industry is experiencing a significant labor shortage. A recent survey found that 72 percent of IT workers in the U.S. said they are thinking of quitting their jobs by the end of 2022. The current and oncoming gap in skilled IT employees makes it difficult for businesses to build and deploy digital capabilities. Many IT executives cite talent shortages as the most significant barrier to technology adoption. Any gap in technology deployment could mean the difference between a profitable or fruitless year.