23 APRIL 2019
Tuesday, 11:00 AM - 12:00 PM
Tune into this webinar for an introduction of Autotask PSA 2019.1 and recent updates to the native LiveMobile app. This release packs a punch with valuable new features and usability enhancements, including:
- Opportunity UI: Were rolling out the first half of the the new Opportunity user interface which will be consistent with both the Ticket and Task UI. The new layout will increase efficiency and provide more visibility to ensure team members remain accountable.
- Contract Efficiency Improvements: Many new improvements including new details in the Contract insight, the ability to extend the end date of a contract, configure exclusion sets for multiple contracts, and a new exclusion path available under contract summary.
- Subscription User-Defined Fields: Subscriptions UDFs are now available as a means to capture user-specific data that is not otherwise available in an Autotask field.
- 40+ Usability Enhancements: Straight from the Ideas Forum on the Community as well as several exciting API updates
- LiveMobile Updates: Get the latest information on the journey to a fully native iOS and and Android LiveMobile app. Our mission is to give you the best mobile experience of Autotask so you can be more efficient while at a customer site or just simply away from your desk.
08 MAY 2019
Wednesday,11:00 AM - 12:00 PM
Join us for an informative session exploring how MSPs are able to easily increase profitability by streamlining service delivery operations. Christian Nagele, Datto’s Head of EMEA and Josh Coke, Datto Product Specialist, will highlight common MSP inefficiencies and how Datto’s Business Management solution changes the way business operates. This can result in happier employees, quicker decision making, faster service delivery, and lower overhead. We’ll also be joined by MSP Joe Svoboda, CEO at The Miller Group, about how he built his business using this powerful combination of solutions and how they continue to help transform the business operations into an award-winning managed service practice.
This session will cover:
- Common Challenges MSPs encounter when integrating PSA and RMM
- Demonstration of Datto’s Business Management Solution (Autotask PSA and Datto RMM)
- The Miller Group’s Story of Operational Transformation
22 MAY 2019
Wednesday, 11:00 AM - 12:00 PM
Datto surveyed 1600+ managed service providers (MSPs) around the world to learn about their day-to-day lives, businesses, and IT Channel predictions. The result: a wealth of statistics covering everything from the technology MSPs are using and business challenges they’re facing to where they get their news and how many industry events they attend annually. Join Datto's Vice President of Business Development, Rob Rae, alongside a panel of MSPs for a deep dive into the findings.
In this webinar, you will learn:
- The business pain points keeping MSPs up at night
- Where MSPs go for industry news and trends
- Which technologies today's MSPs are offering
- Industries top MSPs are specializing in
- And more!