Newsletter | February 6, 2020

02.06.20 -- These Vulnerabilities Are Putting Your Clients At Risk

Channel Insights
5 Ways Your Business Benefits From Automation
Article | By Brett Cheloff, ConnectWise

When you think of IT automation, some of the biggest benefits that come to mind are efficiency and increased productivity. Automation can certainly help companies do more with less by introducing smart workflows and removing redundant tasks. Automation also increases the visibility of what’s happening in your daily operations, which frees up even more time to focus on critical business matters.

Why Have Pay-At-The-Table Solutions Failed To Meet The Needs Of U.S. Restaurants?
Article | By Sean Berg, Shift4 Payments

Restaurants outside of the U.S. adopted pay-at-the-table solutions years ago. Throughout the U.S., providers of this technology failed to implement a viable solution and all its inherent benefits. However, a paradigm shift for pay-at-the-table solutions is on the horizon, and resellers need to become educated to take advantage of the opportunity.

Why An Agile Workforce Is Critical In 2020
White Paper | Field Nation

As business executives approach a new decade, they must harness the potential of the non-employee workforce, leverage new and innovative talent acquisition models, and utilize progressive technology platforms to facilitate scalability across all enterprise functions. This research report will highlight the criticality of workforce agility in the evolving world of work and present recommendations and guidance on how to best tap into the power of digital staffing platforms and talent marketplaces to stay ahead of the competition.

5 Tips To Shift The Conversation Away From Price
Article | IT Glue

We’ve all been there before, trying to close a sale but all they want to talk about is price. And here you are wanting to retain your employees and maybe have a bit left over at the end of the month to pay your mortgage. When you get right down to it, the price conversation is the start of a race to the bottom, and you don’t want to be in that race at all. So how do you shift the conversation?

These Vulnerabilities Are Putting Your Clients At Risk
  Article | Webroot

Cybercriminals have their eyes on new vulnerabilities as a way of compromising your clients. Your response needs to go beyond patching bad code.

Leadership Lessons
Your Guide To Selling Managed Services
  Guest Column | By George Humphrey, TSIA

At TSIA, we are constantly using data to analyze and document the challenges our members face. One challenge that we see most of our managed services members struggling with is selling managed services. Over the past several years, TSIA has conducted multiple surveys, benchmark reviews, and capabilities accelerators that help us identify what these challenges are, how companies are tackling these challenges, and what the key capabilities are that lead to success.

Reader Spotlight
Reader Spotlight: Robert Bracey, Quartet Service, Inc.
  Q&A | A conversation with Robert Bracey, Quartet Service, Inc.
Reader Spotlight: David Shaffer, Tier One Technology Partners
  Q&A | A conversation with David Shaffer, Tier One Technology Partners