Newsletter | November 14, 2022

11.14.22 -- Stop Making Client Acquisition And Retention Difficult
 
Sponsor
Channel Insights
The True Cost Of IT Field Service Labor
Submitted by Field Nation

When comparing the cost of a full-time W2 technician to the cost of putting that work on a 1099 network, many companies incorrectly think the 1099 network is more expensive. Here’s why that’s generally not true, with two different ways to evaluate cost – from a work order perspective and an annualized perspective.
What Is Phishing?
Submitted by Datto Inc.

Phishing is not new! The first phishing attack was reported in 1995. AOHell was created to steal users' passwords and use algorithms to create randomized credit card numbers.
Version2 Gives Customers Direct Access To Information With Secure Documentation Solution
Submitted by IT Glue

Version2 needed to consolidate all of their clients’ information into one place and automate everyday tasks. Keep reading to learn how IT Glue helped Version2 create new standards and processes in their business with relationship mapping, integrations, flexible workflows, secure password access, and more.
Stop Making Client Acquisition And Retention Difficult
 
Submitted by RapidFire Tools

Are you like many MSPs who find that new client acquisition and retention rank as one of your biggest challenges?  Acquisition is the first phase in the client life cycle. Getting your foot in the door is that critical first step. You need to get their attention and make them want to hear what you have to say. Only then can you make a compelling case for the value of your services. 
5 ASCII Myths DEBUNKED!
Submitted by The ASCII Group

Do you know The ASCII Group? We examined our IT community and some of the myths surrounding us. More than a buying group, we set the record straight and clear up misconceptions about our MSP group of 37 years! Learn more about five ASCII myths debunked.
On Demand Webinar
MSP Insights: How To Use Bigleaf As Your Competitive Advantage
 
Submitted by Bigleaf Networks

Chris Bruderer with LISS Technologies implements complex, customized technology solutions for a diverse client base. His flexible tech management style puts client priorities first, resulting in major fiscal reductions and higher ROI. 
Leadership Lessons
Fellow MSPs: Get Tough On Poorly-Postured Security Environments Before You End Up In A High-Stakes Game You Won’t Win
By Eric Weast, ECW Network & IT Solutions

“Have you ever done this before?” That simple question — perhaps worded a little more softly — is my typical response when a client begins hemming and hawing over some aspect of the expertly-crafted security and regulatory compliance technology stack we offer as their MSP. Their answer is, inevitably, “No.” No, they haven’t ever ensured compliance for a business whose future depends on implementing the precise protections their industry regulations now simply require.
SAP Automation – Making Businesses Better, Stronger, And Faster
 
By Brenton O'Callaghan, Avantra

Why SAP automation is fundamental for MSPs to deliver the best service for their clients, helping them to grow and embrace innovations.
Solutions
Field Effect Covalence MDR Overview
 

Built from the ground up to detect and respond to abnormal behavior on endpoints, cloud services, and networks, Covalence is a holistic cyber security solution that delivers visibility into the threats and risks your clients' businesses are facing.