Newsletter | September 26, 2022

09.26.22 -- Stop Making Client Acquisition And Retention Difficult
 
Channel Insights
Putting Culture To Work In The MSP Channel
Submitted by Gradient MSP

Peter Drucker famously points out that “Culture eats strategy for breakfast,” but what most SMBs overlook is that culture can have a bigger impact on talent acquisition and retention than strategy, trajectory, and even compensation.
2022 Retail Technology Trends
Submitted by Field Nation

There’s little doubt that the global pandemic has accelerated change across industries. This is especially true for retail. Flexible service companies have found tremendous opportunities in this changing market, while other businesses run the risk of being left behind. Here’s our take on four opportunities for service companies in today’s retail environment.
Stop Making Client Acquisition And Retention Difficult
 
Submitted by RapidFire Tools

Are you like many MSPs who find that new client acquisition and retention rank as one of your biggest challenges?  Acquisition is the first phase in the client life cycle. Getting your foot in the door is that critical first step. You need to get their attention and make them want to hear what you have to say. Only then can you make a compelling case for the value of your services. 
On-Demand Webinar
Security And Infrastructure Documentation Process Handbook Webinar
 
Submitted by IT Glue

With a well-established infrastructure, a business can quickly bring its solutions to the market while also providing uninterrupted customer service. On the flip side, a poorly implemented IT infrastructure can result in constant productivity issues, security breaches, and other disruptions. Considering the significance of a robust IT infrastructure in a business environment, it is safe to say that an organization’s profitability and growth are directly linked to the quality of its infrastructure.
Leadership Lessons
Internet Of Medical Threats? Exploring Bluetooth Low Energy Vulnerabilities In Medical Devices
 
By Scott Register, vice president, security solutions, Keysight Technologies

The Internet of Things (IoT) has brought about new applications for connected devices. Manufacturers are moving beyond headsets and keyboards. One of these new use cases stands out in particular: applications that rely less on continuous streaming and periodically relay small amounts of data instead. This is especially true in sensor applications where a remote peripheral is relaying information about its surroundings — such as a thermostat, security sensor, or medical monitoring device. At the same time, an advance in the Bluetooth standard is making these new applications possible.
Solutions
Bigleaf SD-WAN
 

Bigleaf’s intelligent SD-WAN features auto-detect your application needs and adapt in real time to internet performance and connectivity issues before they impact your business. That means, unlike traditional policy-based SD-WAN solutions, Bigleaf gives you the uptime and performance you need without the complexity and risk of manual configuration.
Cyber Hawk Demo

Offer a high-value, fully-branded security service that detects anomalous user activity, unauthorized network changes, and threats caused by misconfigurations. This demo will show you how easy it is to configure and manage internal threat detection at multiple sites. 
The Insights You Need To Manage And Respond To Cyber Threats
 

Covalence brings next-gen alerting and actionable reporting to your ConnectWise platform.