WHAT IS BAAS AND IS IT RIGHT FOR YOU?
If you’re reading this, your MSP business either doesn’t have a backup practice, or isn’t currently offering it “as a service”. In either case, launching a new service isn’t always as simple as just purchasing some software and begin charging the customer. This is particularly true when launching a Backup as a Service (BaaS) offering.
BaaS is generally considered an approach to performing backups that leverages the hardware, software, and expertise of an MSP. BaaS offloads the management and maintenance of backup and recovery to the MSP, allowing the customer to focus on business operations.
Now, anytime an MSP begins discussing the possibility of starting a BaaS practice, the implication is you’re considering offering a service that is only important when all hell breaks loose, involves the customer’s most critical technology and data, and places the success or failure of an entire business into your company’s hands. No pressure then…