Service Organization: Toolset And Process Optimization
Source: Taylor Business Group
Good processes support your team, not stifle them, enabling them to operate at their highest levels. This is doubly true for managed service providers, where operational efficiency and effectiveness are critical to client retention, team retention, and profitability.
Taylor Business Group will work with your processes at both tactical and strategic levels, maximizing the outputs, ensuring processes align with both each other and your overall mission. We take an approach of mapping the current process (whatever it may be), eliminating or consolidating unnecessary steps, using your tools to automate as much as possible, and baking in accountability and measurements.