4 Patch Management Practices To Keep Your Clients Secure

By Brett Cheloff, ConnectWise

Patch management is one of the biggest concerns of IT service providers and their clients. As more vulnerabilities are discovered, patch management begins to feel like a full-time job—especially in larger environments.

Developing a patch management strategy can make the practice of updating your clients’ machines a whole lot easier.

Here are five best practices to consider when developing a patch management strategy.

Develop a Policy of Who, What, When, Why, and How for Patching Systems

The first step in your patch management strategy is to come up with a policy around the entire patching practice. Planning in advance enables you to go from reactive to proactive—anticipating problems in advance and develop policies to handle them.

The right patch management policy will answer the who, what, when, why, and how for when you receive a notification of a critical vulnerability in a client’s software.