It’s the final frontier for IT security: the cloud. With so many of your clients plowing files and assets into Microsoft 365 and/or Azure, MSPs need to take a more active role in managing and securing this often overlooked space. Finally, there are some tools to help build a simple yet compelling Microsoft Cloud managed service offering for your clients and prospects running Microsoft 365 (formerly Office 365) and/or Microsoft Azure. Learn more.
Bigleaf's Cloud-first SD-WAN provides unique benefits for businesses that rely on the cloud. Break through the SD-WAN buzz to learn how Bigleaf is different and brings needed reliability and performance to key cloud applications.
Company culture is hugely important to the success and overall health of an MSP, its people, and its clients. Job seekers often cite company culture as very important when choosing to apply, while many hold bad company culture responsible for looking for a new position. Culture isn’t a buzzword; it’s an element to success, even more so for the “people-centric” business model of an MSP.
Three people were charged with last month’s Twitter hack, which generated over $100,000 in bitcoin by hijacking high-profile accounts. Of the 130 accounts used to spread the Bitcoin scam, major names included Elon Musk and Bill Gates, who have been portrayed in similar past scams. The FBI was apparently able to identify the perpetrators through a known hacking forum offering Twitter account hacking services for a fee.
Most companies have felt the negative effects of COVID-19 on their margins and growth goals, and MSPs are no exception. Luckily, MSPs offer an essential service that businesses need—indeed, they may have even more to offer these days to address the shift to working from home and all the IT complications that come with it.
Managed services is a growth industry, with three-quarters of MSPs reporting year-over-year revenue increases. Even COVID-19 hasn’t dampened industry growth too much. Estimates are for 10 percent annual growth in the space for the next few years. That might actually be a lowball number, given the increased demand that the pandemic has put on services providers to facilitate remote work and increased cybersecurity.
The ASCII Group’s Telehealth Service provides free 24/7 virtual access to physicians and is available exclusively to ASCII’s MSP/VAR members (including their employees and family). Learn more about this!
If there is any silver lining in the dark cloud that is the COVID-19 pandemic and the resultant economic dislocations, it might be found for managed services providers (MSPs). The office closures and widespread work-from-home dynamics created by the lockdowns have sent some business customers back to their providers looking for more bandwidth and more services at a rapid pace.
Microsoft announced its new RMM tool, Lighthouse. Think about that – Microsoft now has an RMM. It uses all the buzzwords we’re familiar with — “reduce operational overhead,” “onboard, monitor, and manage Microsoft 365,” “standardize.”