Newsletter | November 7, 2019

11.07.19 -- How To Navigate The Changing MSP Landscape


Shift4 Payments is the leader in secure payment processing solutions, powering the top point of sale and software providers across numerous verticals including food and beverage, hospitality, lodging, gaming, retail, and e-commerce. This includes the company’s Harbortouch, Restaurant Manager, POSitouch, and Future POS brands as well as over 300 additional software integrations in virtually every industry. Shift4 securely processes over 1 billion transactions annually for nearly 200,000 businesses, representing over $100 billion in payments each year. To learn more about joining the Shift4 family of resellers, visit

Channel Insights
Contingent Labor: How To Source & Manage The Right Workers
  White Paper | Field Nation

The shift from using traditional W-2 employees to contractors allows businesses to reduce the costs of recruiting, training, and insuring new employees. Aside from its cost-savings, contingent labor also offers flexible, scalable, and efficient workforce solutions that improve performance metrics.

5 Ways SIP Trunking Benefits Both MSPs And Their Customers
Article | By Mathieu Pipe-Rondeau, SherWeb

What is SIP trunking and why will your customers benefit from switching to it? Let’s take a look at five ways it can benefit their business, that just so happen to benefit you as their MSP too.

From “Documentation Person” To Documentation Champion
Article | IT Glue

Documentation culture is awesome and allows you to get full value from your documentation system. But culture is something shared by a group of people; if it’s just one person, it’s not a culture. So let’s say you are the proverbial documentarian in your company. How do you spread the love of documentation across the entire organization?

Inside The 2019 Webroot Threat Report
White Paper | Webroot

In 2018, we saw numerous instances of agility and innovation as bad actors evolved their approaches, combined attack vectors, and incorporated more artificial intelligence to wreak havoc. While traditional attack approaches are still going strong, new threats emerge every day, and new vectors are being tried and tested.

5iron Implements Automated, Multi-Tenant Security System To Expand Services
Case Study | Stellar Cyber

5iron is an advanced managed security servicess provider focused on serving financial institutions. A recent security system implementation has allowed the company to automate security responses to boost analyst productivity.

How Copier Dealers Can Go To Market Faster Selling Managed IT Services
Webinar | Taylor Business Group

More copier dealers are entering the managed IT services business at a rapid pace as a way to expand their business and revenue. This on-demand webinar, co-presented by Taylor Business Group, shares lessons learned in the industry so you can go to market faster with fewer headaches.

Leadership Lessons
Spotlight On MSP Client Success: BEI

In this SPOTLIGHT ON CLIENT SUCCESS, BEI’s CEO Ellen Jennings shares how her company is driving the success of its clients.

How To Navigate The Changing MSP Landscape
  Guest Column | By Rob Spee, Channel Journeys Consulting

With the exponential rate of innovation and new technologies emerging almost daily, it’s a challenge for Managed Service Providers (MSPs) to stay on top and stay relevant.

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