Newsletter | November 21, 2019

11.21.19 -- How To Drive New Revenue And Profits With Security-As-A-Service

Channel Insights
How To Create Customer Experiences That Inspire Loyalty
Video | SherWeb

There is a common belief that if a company strives to continually provide the highest level of satisfaction, the customer’s loyalty will increase proportionally. After all, the happier the customer, the more loyal they will be. Right? Wrong.

How To Recognize And Deal With Phishing Scams
White Paper | ID Agent

For several decades, email has been the primary form of professional and casual communication on the internet. Because it is such a widely used form of communication, there are those who seek to take advantage of its scope and exploit it. Although spam inboxes assist in weeding these imposter messages out, there are still many that slip through filters and end up where trustworthy emails are sent. These emails, disguised as legitimate, are actually phishing scams that aim to attack users like you.

How To Outsell Your Competition Instead Of Yourself
White Paper | By Sean Berg, Shift4 Payments

MSPs can discover a new selling approach that works in today’s crowded business technology space. With increasing competition and decreasing product differentiation, resellers and services providers can no longer sell based on product features, an approach that worked in the past.

The Future Of The Field Service Workforce
Article | Field Nation

A positive customer experience can build lasting loyalty, but today’s consumers are fickler than ever and won’t hesitate to switch to a competitor if they’re dissatisfied.

How To Use PR To Get Your MSP Noticed
Video | The ASCII Group

Learn how you can use local media to generate PR exposure for your company!

Planning Your Business And Personal Legacy
Guest Column | By Chris Chirgwin, Lanspeed

It might seem out of place to come across an article on legacy planning in a tech magazine. It’s not a topic that is typically front of mind and often gets put on the back burner. Yet, it’s a topic that we all eventually must face that requires us to make important decisions that impact our life and the lives of those around us.

How To Drive New Revenue And Profits With Security-As-A-Service
  Article | Stellar Cyber

Services are the key to success as an MSP/MSSP, and now you can go beyond IDS-as-a-Service or Firewall-as-a-Service. Stellar Cyber delivers a comprehensive view of your customers’ security and automatically detects anomalies, investigates the causes, and responds to threats as no other solution can.

Omni MSP
Taylor Services Overview
Taylor Business Group
Webroot Partner Edge Toolkit Fast Facts