Newsletter | October 3, 2019

10.03.19 -- How Do I Get To The Cloud?

Channel Insights
Everything You Need To Know About Remote Access
Article | By Dee Cater, ConnectWise

As remote access solutions become more sophisticated there are fewer reasons to send technicians on-site to support devices. This not only adds to an MSP’s bottom line, it also makes technicians and engineers more effective at their jobs.

Be A Resource, Not A Burden
Guest Column | By CJ Arlotta, CJ Media Solutions, LLC

Some businesses try to generate media coverage by bombarding journalists with news unrelated to the stories being covered. The better approach is to present yourself as a resource.

Why The Field Service Landscape Is Changing
Article | Field Nation

There are three key considerations field service organizations must take into account when building a modern workforce, all of which present significant opportunities and challenges today and in the future.

How To Show Clients Their Online Presence Can Make Or Break Them
White Paper | By Sean Berg, Shift4 Payments

You can help clients grow their businesses and simultaneously deepen their relationships by guiding them in the use of these digital tools and explaining why they matter.

MSP Saves Time, Management Overhead With A Tailored Antivirus Solution
Case Study | Webroot

Mirus IT realized heavy endpoint agents were causing major performance problems, upsetting clients, and frustrating technicians. Here's what they did about it.

Spotlight On MSP Client Success: Par3.IT

In this “Spotlight On Client Success,” Par3.IT managing partner Fred Alonzi shares how his company is driving the success of its clients.

Leadership Lessons
How Do I Get To The Cloud?
  Guest Column | By Khalad Farhang, eGuard Tech Services and ASCII Group member

Getting customers to the cloud can be a journey fraught with questions, concerns, and challenges. However, it also can be a calm, structured process that offers your customer insight into every detail of the journey while also helping them to understand how the cloud will work for their business and what the impact of a cloud transition will be.

In Case You Missed It
4 Tips For Leading Your Sales Team
Article | By Samantha Kalany, BlueStar, Inc.

No matter what your size, growth can resemble a nightmare — but it doesn’t have to be like that all the time. Follow these four steps for guiding your sales staff in the right direction if chaos were to ever strike.