News | October 27, 2014

Harbortouch's Echo: Looks Like Tablet POS, But Traditional POS Performance

Bernadette Wilson

By Bernadette Wilson

Harbortouch Echo POS

Harbortouch now offers the Echo, a built-for-purpose point of sale (POS) system with the design of a tablet-based system. The company also redesigned its Elite system with a thinner profile. Nate Hirshberg, marketing director for Harbortouch, answers some questions about why your merchant customers are considering tablet-based systems, and why Harbortouch’s offerings provide an alternative.

Q: What is drawing merchants to tablet mPOS systems?

Hirshberg: Tablet systems have appealed to many business owners due to the perceived low cost compared to traditional POS systems. However, mPOS systems typically require a surprisingly significant up-front investment in addition to an ongoing monthly service fee. Merchants have also been drawn to the simplicity offered by these systems, but this simplicity often comes with considerable trade-offs when it comes to functionality.

Q: What functionalities do merchants usually give up to have tablet POS?

Hirshberg: These systems utilize underpowered consumer hardware and have limited software functionality both on the front-end and back-end. They often lack key features that businesses need to operate efficiently and offer limited back-end reporting capabilities. 

Please log in or register below to read the full article.

Source: Shift4 Payments

VIEW THE NEWS!
Signing up provides unlimited access to:
Signing up provides unlimited access to:
  • Trend and Leadership Articles
  • Case Studies
  • Extensive Product Database
  • Premium Content
HELLO. PLEASE LOG IN. X

Not yet a member of MSPinsights? Register today.

ACCOUNT SIGN UP X
Please fill in your account details
Login Information
I'm interested in newsletter subscriptions.
ACCOUNT SIGN UP

Subscriptions

Sign up for the newsletter that brings you the industry's latest news, technologies, trends and products.