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IT teams spend a significant amount of time resolving tickets. Faster resolution of these IT tickets will lead to huge time savings. But how can you achieve this? One of the most efficient ways is to have the correct information required for resolving tickets in the same window right at your fingertips.
Everyone hates billing reconciliation – and if they don’t, they probably will if they stick to it long enough! That’s why Gradient MSP has created Billable – an intuitive user interface that integrates with your company’s PSA to allow you to quickly and painlessly reconcile usage against your contracts to get your invoices trued up and out the door as fast as possible!
It’s no secret that SMBs’ cybersecurity needs have been relatively underserved compared to the enterprise market. It’s also been less profitable than the consumer and enterprise cyber security segments. According to McKinsey, “that’s a missed opportunity hiding in the open as cybersecurity and the threat of future attacks weigh equally on SMBs.”
Internet disruptions aren’t just annoying, they’re creating big problems for your business. Sales calls drop, meetings are interrupted, time is wasted, customers are frustrated — and it’s happening more often than you may think.
Leverage IT assessments to generate new business and projects, and selling them as part of managed services or as a stand-alone service is a guaranteed way to increase revenue. Use under-the-skin IT assessments to provide prospects with hard data about risks brewing inside their IT environments to justify why they need help. Here are three quick hits to build more business with IT assessments…
IT field service organizations are at a crossroads. Costs continue to go up and margins are harder than ever to maintain – yet service leaders are expected to deliver quality outcomes at a price that’s competitive but also profitable. There is a path forward, and it’s one savvy service leaders have leveraged to slash labor costs, boost efficiency, and protect profitability.
Do you know The ASCII Group? Since 1984, we have been a trusted staple in the channel, helping MSPs grow their IT businesses. We are an extension of your team, providing programs, services, and opportunities to be successful. Knowledge sharing, exclusive resources, and community are what we are all about. It’s easy to join — become a member today!