07.18.22 -- Generating Revenue With IT Assessments Is As Easy As 1, 2, 3

Cost matters — to field technicians and service delivery companies alike. For service leaders, getting work done at an optimal price point is of the utmost importance. But rates are subject to market conditions, and this can be a double-edged sword. Over the past year, technical resource costs in the field services space have risen roughly 10 percent across the board. Specifically, market conditions are impacting field service’s bottom line across three dimensions: travel, labor, and equipment costs.

One of the first things an MSP does when searching for a new product or analyzing a new solution is to look for vendors who are already integrated with the tools they're utilizing to run their day-to-day business.

In 2021 alone, SMEs spent over $182BN on new digital and cloud technologies to increase efficiency, accelerate growth, and improve employee and customer experience. For these businesses, internet connectivity is no longer a “best-effort” utility. It’s now a strategic business imperative. Fortunately, the SME IT community is stepping up their game with a whole new approach to internet connectivity. They’re using new thinking and new technologies to deliver the internet performance and reliability their businesses now need.

The cyber threat landscape keeps evolving at lightning-speed. According to the latest 2022 BrightCloud® Threat Report, small to midsize businesses (SMBs) are particularly vulnerable to becoming victims of a ransomware attack. Cybercriminals also are becoming more selective of the organizations they target. Without human security experts and solutions at their disposable, these businesses remain susceptible to attacks.

Hands-Free Cybersecurity: A Roadmap to MSP Growth, commissioned by Field Effect and produced by Aite-Novarica Group, explores how small to midsize managed service providers (MSPs) can grow their business by adding managed detection and response (MDR) services. The white paper speaks directly to MSP owner-operators and discusses how adding MDR services can profoundly impact MSP growth.