As the world begins to open back up, companies across every industry are adjusting to a post-COVID reality and capitalizing on shifts in technology and consumer behavior.
For service delivery companies, this means that a surge in demand is coming.
Because Field Nation processes over 1 million work orders per year, we are uniquely positioned to spot these trends in the field service ecosystem. Through our field intelligence, we are able to capture shifts in technology spend priorities as they emerge, which gives us insight into where the market is and where it’s headed.
Moreover, this data lets us know which types of work are experiencing the most dramatic surge in demand (and which types of work are experiencing a slower model of recovery).
In this article, I’ll provide a peek behind the Field Nation curtain. By sharing key data points pertaining to service recovery and contextualizing them within broader trends, you’ll see a detailed portrait of how industries are rebounding from COVID-19 and what that means in terms of service opportunity.