Newsletter | February 2, 2023

02.02.23 -- Document Library: Manage Information Effectively With Centralized Documentation
 
Channel Insights
The Insights You Need To Manage And Respond To Cyber Threats
Submitted by Field Effect

Covalence brings next-gen alerting and actionable reporting to your ConnectWise platform.
Detecting And Protecting: IT Security Discovery Checklists
Submitted by RapidFire Tools

In today’s threat landscape, you need no less than “X-ray” vision to help you build a resilient cybersecurity network. We’ve developed a set of checklists that can be used as a guide to ensure you have visibility into every threat your organization faces. These checklists will show you the standard discovery procedures you should be implementing to identify hidden IT issues and weaknesses so you can defend your network from being exploited. 
Document Library: Manage Information Effectively With Centralized Documentation
 
Submitted by IT Glue

Most organizations today deal with the issue of spending too much time looking for information. If you cannot locate a file right away, you have to search your computer, different backup drives, applications, emails, and more. If you still cannot find it, you have to wait for the right person to get back online to locate the file. Imagine the amount of time you waste going through this process every day. This is why you need a document library in your IT infrastructure.
Leadership Lessons
Don’t Risk Your Reputation Capital: How MSP Leaders Can Communicate Effectively During A Crisis
 
By T.J. Winick, Issues Management Group

To be an effective communicator in responding to an urgent matter, it’s often necessary for MSP leaders to simultaneously strike several different tones. How much of one and how little of another is necessary depends on the nature of the crisis and what information constituents will require to feel confident in the response. For instance, if an email sent to customers about a data breach sounds genuine but doesn’t include actions to solve the crisis, the brand won’t come across as proactive, and stakeholders won’t have much confidence that the issue is being addressed urgently.