Newsletter | June 25, 2020

06.25.20 -- Do You Need Certification To Be An MSSP?

Channel Insights
Embrace Automation To Elevate Your Team

If you find yourself constantly hovering around the office, caught up in helping your employees take care of cumbersome day-to-day issues, it’s time to set aside the time to focus on automating.

Reap The Benefits Of Managed Services Packaging

In the managed services model, IT providers deliver services on an ongoing basis and charge customers on a subscription basis. Customers outsource all, or part, of their IT needs to the provider.

What’s Behind The Surge In Phishing Sites? 3 Theories

One of the most notable findings to come from the Webroot 2020 Threat Report was the significant rise in the number of active phishing sites over 2019—a 640 percent rise, to be exact. This reflects a year-over-year rise in active phishing sites, but it’s important to keep this (dangerous) threat in context.

How To Help Your Clients Keep Up With Today’s Ever-Changing Operational Technologies

Technology is constantly evolving, and your clients expect you to help them make sense of what is important and what is not. They also are looking to you to make sure these new technologies — and any future technologies — will integrate with their existing business platform. Are you up to the task?

MSP Erases Time Spent On Manual Backup Reporting

Spirit/21 is an MSP with deep experience offering IT consulting, management, and digital transformation services to multinational enterprises. With data backup and protection being one of the MSP’s core service offerings, they strive to ensure streamlined oversight over all internal and external customer environments to maintain high-security standards.

COVID Partner Panel Webinar: What Others Are Doing

COVID-19 has brought many unexpected, and likely overwhelming, businesses challenges. Watch this webinar to see how four ConnectWise partners are tackling this unprecedented time to come out stronger than before.

Finding The Ideal Labor Mix In Any Economy

The modern workforce looks far different than it did just 10 years ago. Between 2014 and late 2018, freelancing in the United States grew by 7 percent, compared with two percent growth for non-freelancers.

Do You Need Certification To Be An MSSP?

There’s no blanket diploma program or global agency regulating who is and isn’t an MSSP. What may be a shocking disadvantage to the consumer when it comes to vetting services providers is a definite benefit to those looking to capitalize on this growing opportunity. If you’re looking to designate yourself as an MSSP, the barrier for entry is at the floor.

Leadership Lessons
How To Use PR To Get Your MSP Noticed

Learn how you can use local media to generate PR exposure for your company!

Here's How Manufacturers Benefit From Managed Services

Companies today need every competitive advantage they can find. This truism is especially the case in manufacturing, where tons of moving parts must come together fluidly to match supply with demand.

How COVID-19 Will Shape Your Client’s ‘New Normal’

In 2020, companies around the world have seen the business landscape dramatically shift and have had to quickly act to maintain continuity. As businesses navigate the new normal, here are some workplace changes that both employers and employees can expect.

Helping Your Customers Transition To A Fully Remote Environment

Before the pandemic, remote work was a growing but still limited part of the workforce; only around 5 percent of American employees worked predominantly from home in 2018. In the past month, we’ve seen numerous states and even entire countries effectively shut down outside of “essential” services, forcing millions of employees to work from home—whether their employers were ready for that scenario or not.

Unified Communication’s Dripping Faucet: Where To Stop Revenue Leakage

Many providers struggle to pinpoint the specific source and total amount of their business’s revenue leakage. Ultimately, this lack of insight affects many companies and even has the potential to impact enterprise-level operations.

How To Successfully Manage A Remote Workforce

In the span of a few unprecedented and chaotic weeks, millions of workers around the globe found themselves having to work from home. While their organizations and IT providers scrambled to quickly set up remote connectivity, these users were trying to adapt to new distractions, being isolated and not having immediate access to all the resources they were used to. Organizations are just now starting to fully grasp that this could be the new normal for at least the foreseeable future.