Newsletter | October 31, 2019

10.31.19 -- Bundling Security Services To Improve Pricing And Close Ratios

Channel Insights
MSP Success Roadmap: 5 Steps To Working Smarter And Faster
E-Book | Kaseya

For several years, putting extra hours at work was a sound way to gain lead while others were sleeping. Not anymore. The MSP market is volatile and brimming with ideas and solutions to make everyone’s life a bit easier. Download our e-book and check out the multiple ways in which you can leverage the right blend of hard work and smart work to avoid all the dysfunctions, roadblocks, and barriers waiting for your MSP business. 

Tidying Up Your IT Documentation
Article | By Ashley Ogilvie, IT Glue

If you’re documenting consistently, you don’t need to be told the kind of impact it can have on your business. That being said, if your documentation isn’t adding value, then you’re missing out on its true power.

Taking A More Structured Approach To Microsoft Teams Migration
Guest Column | By David Mills, BitTitan

As many IT professionals have found, there is considerable opportunity around migrating instances of Microsoft Teams. And yet, despite this growing opportunity, many challenges exist with migrating Teams tenants.

Top 3 Trends For Telehealth
Article | By Samantha Kalany, BlueStar, Inc.

Telehealth and telemedicine have brought a lot of opportunity to the table, or better yet, device screens, in the past year. By enabling clinicians to evaluate, diagnose, and treat patients remotely all in convenient time frames, the need for WebMD and waiting in line at germ-infested waiting rooms is no longer prevalent. Expanding on this basis, these solutions are also benefitting those who perhaps don’t have access to a local primary health practice or pediatrician.

Online Marketing Strategies MSPs Can Use For Lead Generation
Article | By Mathieu Pipe-Rondeau, SherWeb

There was a time when companies would put out advertising and reward their customers for referrals and that was enough to bring in new leads. This is no longer the case. In today’s online world, the business landscape is highly competitive. To stay ahead of the game, businesses, including MSPs, are required to continuously generate new leads in order to grow and stay ahead of the competition.

Bundling Security Services To Improve Pricing And Close Ratios
  Article | Stellar Cyber

Today’s businesses succeed by selling a handful of bundled items to a large number of customers. Think about restaurants, where the trend has been away from a la carte menus to limited menus, because it’s easier, more efficient, and requires less skill to produce a few entrée/side dish combinations than to try to fulfill each diner’s specific requests.

Leadership Lessons
How WebRTC Is Enhancing The Customer Call Center In Today’s Sharing Economy
Guest Column | By Sascha Mehlhase, Flowroute, a West Company

As a result of the adoption of the sharing economy, certain innovative technologies are increasing in popularity because of their ability to enhance this unique customer service model. Consider for example the innovation of WebRTC, or web real-time communication.

Spotlight On MSP Client Success: Par3.IT
Q&A | A conversation with Fred Alzoni, Par3.IT

In this SPOTLIGHT ON CLIENT SUCCESS, Par3.IT managing partner Fred Alonzi shares how his company is driving the success of its clients.

Why The PaaS Journey Is Getting Stickier
  Guest Column | By Michael Burch, NetEnrich

MSPs and other cloud partners are playing a growing role in this next phase of cloud.