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Submitted b RapidFire Tools
Managed service providers (MSPs) often struggle to be successful or to even stay afloat when they focus too much on acquiring new customers and not enough on keeping the clients they have. They fail to understand that the longer their client relationships last, the more profitable they become. It’s a no-brainer from a cost perspective as well, since acquiring a new client costs seven to 10 times more than retaining an existing client through contract renewal. The best way to solve this dilemma is by placing equal emphasis on each stage of the five-stage managed services life cycle.
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Submitted by Datto Inc.
As cloud adoption continues to grow among small and medium businesses (SMBs), Microsoft Azure has emerged as a popular option. When SMBs run workloads in Azure, they agree to a shared responsibility model. In this model, the cloud provider (Microsoft) assumes responsibility for the security and protection of the physical data centers, hosts, and network, while the user is responsible for everything else — including information and data, applications, and more.
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Submitted by Field Nation
The modern workforce looks far different than it did just 10 years ago. Between 2014 and late 2018, freelancing in the United States grew by 7 percent, compared with 2 percent growth for non-freelancers.
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Submitted by Gradient MSP
Operating a business costs money. Operating a successful business means ensuring the costs do not outweigh the returns. Simply put, your return on investment (ROI) must exceed your investment for you to make a profit.
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Submitted by IT Glue
IT Glue, a Kaseya company, is a provider of simple and secure IT documentation for IT professionals around the globe. Their solution empowers IT professionals to document applications, devices, passwords, and other IT assets centrally and in a standardized manner, enabling critical information to be stored securely and easily accessed by those who need it, whenever they need it. IT Glue also knows MSPs are dealing with many issues, including inflation. Here, IT Glue shares tips on how to have conversations with clients about inflation, as well as how to minimize the pain caused by it.
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Submitted by CompTIA
The best business decisions are often made based on senior leadership’s confidence in facts, figures, and calculations made by appropriate parties within the organization. Relying on gut instinct — or worse, potentially false or incomplete information — is a dangerous road to travel, especially in cybersecurity.
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Submitted by The ASCII Group
How did MSPs continue their marketing efforts during a very unconventional year? The ASCII Group asked its membership how they marketed during the pandemic. Peer learning, sharing, and education are key aspects of the ASCII community, along with real-time advice, vendor recommendations, and insight. See what our members had to say about marketing!
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Submitted by Bigleaf Networks
In this session, we discuss how MSPs can benefit from providing services their customers need as they undergo digital transformation efforts. You’ll get practical tactics to educate your customers on their needs. Learn how supporting their efforts creates a new model to grow your business.
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By François Amigorena, IS Decisions
Zero trust is sometimes presented as a way of stopping things from happening, for example, blocking unauthorized clients. That misses the point. A hidden appeal of zero trust is that it offers the possibility of improving the management of network resources, users, and data in ways that also lower costs and make technology adoption easier.
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