A Path To Healthy MSP Profitability In 2021

After the highs and lows of 2020, many field service companies are focused on maintaining their business as we wait to see how the economy fares and how the field service sector will be impacted. But even in maintenance mode, opportunities abound to improve your operational efficiency and grow your profit margin.

Enhance your workforce with a blended model

Give yourself more flexibility and control by moving from a traditional workforce to a blended model of both W-2 employees and contractors. Using a contingent labor platform like Field Nation can help you maximize profitability from many angles.

Increase efficiency

Strategically use your full-time employees. When you have contract workers on hand who can fill in gaps and be assigned to jobs at any location, you can use your full-time employees more efficiently. They can focus on the work they do best without breaking away to handle one-off jobs or other needs that come up. Your supplemental workforce can handle these tasks, such as routine repair orders, while you focus on growth and give your more experienced staff interesting opportunities like new service rollouts. For an added layer of quality control, some businesses have their W-2s act as site leaders who give direction to a team of contingent workers.