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Submitted by Field Effect
When it comes to cybersecurity, managed service providers (MSPs) are facing more complexity than ever before. Cyber threats are evolving. Security expectations and requirements are growing. To keep pace with all that change, MSPs are stuck wrangling an expanding security stack that doesn’t necessarily provide better protection.
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Submitted by Bigleaf Networks
In 2021 alone, SMEs will spend over $182 billion on new digital and cloud technologies to increase efficiency, accelerate growth, and improve employee and customer experience. For these businesses, internet connectivity is no longer a “best-effort” utility. It’s now a strategic business imperative. Fortunately, the SME IT community is stepping up their game with a whole new approach to internet connectivity. They’re using new thinking and new technologies to deliver the internet performance and reliability their businesses now need.
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Submitted by RapidFire Tools
Whether you’re looking to retain clients or increase your technicians' billable hours, automated assessments are a no-brainer for any MSP. Ideally, you should be able remotely schedule scans on client networks and then have access to that data from any computer or mobile device through your online portal. Supplement the information by including client-specific service documentation including notes, remediation procedures, passwords, and related items your service techs and remote support teams need to do their jobs faster and better.
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Submitted by Field Nation
Join a Field Nation product expert to experience platform features, see real-world applications, and learn first-hand how you can unlock on-demand labor cost, quality, and coverage data to optimize your service delivery.
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Submitted by CompTIA
Are you ready to take the next step with your cybersecurity? This white paper is meant to help any managed service provider seeking guidance on how to implement sound best practice cybersecurity operations, technology, and behavior. Specifically, this paper addresses topics considered more advanced, but still essential to a robust cybersecurity program. Paired with CompTIA’s Fundamental Cybersecurity for Managed Service Providers, this guide provides a more complete view of the aspects of cybersecurity MSPs serving small-to-medium businesses need to understand and implement.
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Submitted by IT Glue
Properly managed IT workflows are essential to any business organization. Having limited resources, poor management, or lack of technology and automation can not only affect your overall productivity and efficiency but also stop you from reaching your business goals.
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By Larry Hann, Schneider Electric
By 2023, more than half of new enterprise IT infrastructure will be at the edge – five times more than it is today. The use of edge infrastructure is exploding. For example, contactless pickup in the retail sector relies on low latency data transfers in hundreds of locations to ensure accurate inventory communication between the mobile app and the store’s inventory system. By investing heavily in edge computing networks, retailers created seamless omni-channel experiences with real-time processing and analytics power during the pandemic.
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Submitted by The ASCII Group
In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members, who are going to share their thoughts on timely topics or best business practices. In this article, ASCII members answered our questions about cyber insurance.
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Tackling complex security challenges at scale demands a comprehensive approach that builds on sound security fundamentals and brings together scalable frameworks and processes. Datto RMM creates a robust, yet easy to manage security ecosystem for the product, MSPs, and their clients by taking a multi-layered approach.
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