05.17.22 -- 9 Ways To Support Your Client's Hybrid Workforce

Organizations are desperately looking to MSPs to help them transition to a hybrid environment. According to a McKinsey survey, 9 in 10 organizations plan on combining remote and on-site work going forward. This means IT pros and their clients will need to collaborate to support productivity and security within a hybrid workforce.

Every second matters for MSPs when responding to a security-related incident. Why? The stakes are high for service providers since even a minor security slip up has a ripple effect on your clients. The negative impact of a lengthy or incomplete incident response (IR) will be massive on the MSP business and stakeholders.

Contigo Technologies is a leading MSP based in Austin, Texas. While many MSPs focus on particular verticals, Contigo’s technical and service offerings have made them the “go-to” MSP for businesses across the Austin area. An example of their commitment to customer service is that they place an icon on every supported workstation that lets the user contact Contigo in a matter of seconds, whether to access support or just ask a question.

Surging rates of cybercrime and ransomware have driven many organizations to explore cyber liability insurance offerings. Cyber liability insurance generally covers an organization’s liability for a data breach. Beyond legal fees and expenses, cyber insurance may help with notifying customers, restoring compromised identities, recovering data, and repairing or replacing damaged information technology (IT) systems.

The MSP industry is a crowded space. New players enter the market all the time, flooding an already competitive business environment. Moreover, a cottage industry of data backup and recovery solutions further complicates the landscape for your MSP and clients.